About Us
Located in Richmond, Virginia, RaceIt has been providing online registration solutions to event organizers across the country since 2004. Our goals as an organization are clear and simple: Continue to excel at serving clients and support them in the most meaningful way possible. We accomplish this by providing our clients with the most current technologies available, supported by the highest level of customer service in the industry.
Staying focused on our core philosophies has been the driving success behind RaceIt: Develop a great product, support it fully, and be there when your clients need you.
Listen to Clients: They Know What They Want!
No two events are the same, so why would someone want a cookie-cutter solution that restricts their ability to promote and register their participants? We don’t have the answer to that question – that’s why our flagship event registration solution was built with customization in mind. Our flexibility in offering customized solutions is unmatched in the industry.
Make It Easy and Intuitive
Our four-step setup process means your event can be set up and go live in the same afternoon. It’s just as easy to set up items to sell on your own ecommerce site or accept donations. We don’t provide you with unnecessary and confusing options, yet the system is powerful enough for your custom questions and graphics and can support high volume registrations. Your registration site can achieve the look and feel you want with no web design experience.
Offer Value Added Features at No Additional Cost
Client satisfaction comes from offering a comprehensive solution at a predictable price, not nickel-and-diming clients for features they would benefit from. Most of the capabilities of the RaceIt system are available to all events at no additional charge. We don’t think you should pay for new features and site enhancements – they are incorporated to make your event setup and registration easier and more advanced.
Provide Exceptional Customer Service
All of our employees are engaged in an active and athletic lifestyle and have organized events of their own. With this background they treat your event just like their own and share your level of passion to make your event a success, year after year. You won’t be put through a phone tree when you call us for support – you will talk to a person. Your emails won’t go unanswered – we try to resolve all support inquiries in the same business day.